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Exchange Policy

ITsPaul Deals Exchange Policy

Before exchanging items to us, please read and follow the instructions below. Please make sure that you understand our exchange policy and ensure that all criteria are met before sending any items back to us. We do not accept any returns, so please be sure of your order before you purchase it.  We however do accept order cancellations within 24 hours of purchases.

All products must be returned in their original condition. ITsPauldeals.com reserves the right to charge a handling fee on all returned products.

Defective Items:
Exchanges can be made within 14 days of receipt of purchase; the buyer is responsible for shipping cost. Replacement products will not be shipped until the defective item arrives at our warehouse. All defective items must be in original factory packaging, including inserts and manual, warranty cards (not filled-out) and all accessories. You must request for a RMA (Return Merchandise Authorization) by submitting a ticket using the contact us page and selecting the “RMA Request”.

Canceled Orders:
We offer a full refund if the order is canceled within 24 hours of original purchase. To cancel your order, please submit a ticket using the contact us page and select the “Cancel Order” option.

Return Policy is subject to change without notice

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